Get To Know Us
What Services Does Salvus Emergency Offer?
What Services Are Available On The Salvus Emergency Application?
How Do I Download The App?
Can I Cancel The Service Request?
Yes, you can cancel the service request.
More Frequently Asked Questions
What Are The Basic Requirements To Use The App?
You’re only required to download the app and use instantly in case of emergency or signup to use.
Can I Access Emergency Services Without The App Or Use USSD Emergencies?
The Salvus services can also be accessed by calling the short code.
How Do I Use The App To Get Help Including And Ambulance In Case Of An Emergency?
The app instantly asks you if you’re in an emergency and can connect you to a waiting ambulance in 3 seconds.
Can I Input My Medical History And Allergies On The App?
Yes, you can input all your needed medical information.
Can The App Use My Exact Location?
Yes, the app triangulates your exact location and matches you to the nearest first responder.
How Do I Report Unsatisfactory Service?
By leaving a review about the first responder or emergency center on the app.
What If I Change My Phone, Is My Account Secured?
Your information on the Salvus app is protected.
How Do I Make Payment?
Payments on the Salvus app is through partner getaways with banks and HMOs. The Salvus pay is also a reliable option to use.
How Secured Is The Payment?
What If I Am Debited And There I Don’t Receive Emergency Care?
Is There A Cancellation Fee?
How Soon Can An Ambulance Or Emergency Care Get To Me?
Can I Choose Which Hospital I Want The Ambulance To Take Me To?
If Any Emergency Service Is Administered To Me While In The Ambulance, Will I Paying Separately?
What Happens If A Death Occurs In The Ambulance?
Can I Share My Location With A Friend Or Relative While In The Ambulance?
Yes, you can share details of your location and ride with others.
Need answers in real time?
Start a live chat with us by clicking the chat bot icon on your screen and our agent will be with you.
